Privacy Policy
Thank you for downloading the DRYV INC ("DRYV") mobile [Dry Cleaning Application] (hereinafter, the "Software"). Through use of the Software, DRYV provides services for brokering apparel-related services, including but not limited to dry cleaning, laundry and alteration services (the "Services").
Because your privacy is very important to us, we want you to understand our practices with regard to collecting and using your information both online and offline and the steps we take to safeguard it. This statement applies to Personally Identifiable Information collected from our customers. When this Privacy Policy uses the term "Personally Identifiable Information" it refers to information that lets us know the specifics of whom you are and can be used to identify, contact or locate you. Personally Identifiable Information might include your name, mailing address, telephone number, mobile phone number, email address, and other identification and contact information. We may also collect certain financial information; whenever we do so, we will attempt to provide a link to this Policy so that you can confirm how this information will be used. With this information, we can fill your service and product orders and better provide you with personalized services. By downloading the Software and by using the Services, you are accepting the practices described in this Privacy Policy. If you do not agree with this Privacy Policy, please uninstall the Software and do not use the Software or services.
"Non Personally Identifiable Information" refers to information that does not identify a specific individual by itself or in combination with other information. We may gather certain information about you such as age, date of birth, gender. This information may be compiled and analyzed on both a personal and an aggregated basis.
We welcome any and all questions and feedback. For privacy-related issues, please contact us at:
support@dryv.com
www.dryv.com
DRYV Support
Information We Collect
Personally Identifiable Information We may collect personally Identifiable Information when you:
Download the Software
Use the Services
Inquire about our services
Request information
Create an account on our website
Participate in a marketing survey, promotion or event either online or offline.
Correspond with us, or
Otherwise volunteer information.
Non-Personally Identifiable Information
Our application collects some non-personal information about you [using clickstream technology], so it may not be readily apparent to you that it is being collected. Non-Personally Identifiable Information is not combined with Personally Identifiable Information. Use of Data We Collect
Personally Identifiable Information
At DRYV, we always want to provide you with the best possible experience and fulfill your service requests exactly as you have requested. In order to do this, we use your Personally Identifiable Information to allow us to:
Process and track your order
Provide the services you request
Contact you about the status of an order
Identify your service preferences
Customize our communications to you
Your email address will not be shared with any third parties. [Instructions for unsubscribing from any newsletters, promotions or non-transactional related emails are included in every email.]
Non-Personally Identifiable Information.
We use the Non-Personally Identifiable Information that we collect from our customers in a manner that does not personally identify any individual. We use Non-Personally Identifiable Information to make our Software and Services more interesting and useful to you. In addition, this Non-Personally Identifiable Information is used to help our advertisers or our site design teams create advertisements our guests might like.
Cookies: Like many other commercial sites, our website utilizes standard technologies called "cookies" to collect information about how our website is used. A cookie is a small data text file, that a website stores on your computer's hard drive (if your web browser permits) that can later be retrieved to identify you to us. Cookies are designed to help a website recognize a user's browser as a previous visitor and thus save and remember any preferences that may have been set while the user was browsing the site. A cookie cannot be read by a website other than the one that set the cookie. Cookies can securely store a customer's password, personalize home pages, identify which parts of a site have been visited or keep track of selections, such as those selected in a "shopping cart." For instance, cookies allow us to prepopulate (or fill in) an email field with your email address if you revisit one of our website and place an order. A cookie cannot retrieve any other data from your hard drive, pass on a computer virus, or capture your email address.
We send a cookie to your hard drive when you make an order to record the product name, category of product that you ordered, the amount paid, the order number and any referral codes. No Personally Identifiable Information is recorded. When you click through to our website from a promotional email, our third-party advertising service partner may send a cookie to your hard drive recording your IP address and other related information.
Information We Share with Others
Our Contractors
We contract with other companies (such as application developers and Dry Cleaners) to provide certain services to DRYV or to you to fulfill service orders, and to improve the Software and Services. In some instances, these contractors may have access to Personally Identifiable Information but they are contractually obligated to maintain the confidentiality of the information and to use it only for purposes of carrying out the business of DRYV.
These companies are prohibited by contract from using this information for their own marketing purposes or from sharing this information with anyone other than DRYV.
Third Parties
Your personally identifiable information is never shared with any third party (except as described above to our contractors who use it ONLY to carry out DRYV business.
You may also "opt-in/opt out" of certain uses of your personal information as well as review or request changes to your personal information by sending an email to us at: support@dryv.com.
Disclosure Exceptions
Notwithstanding the above policies, we may disclose your personal information to appropriate third parties if we are required to do so by law or we believe that such action is necessary:
To comply with legal process such as a search warrant, subpoena or court order;
To protect the company's rights and property;
To investigate reports of fraud or of users sending material using a false e-mail address or users sending harassing, threatening, or abusive messages;
To protect against misuse or unauthorized use of our website; or
During emergencies, such as when we believe someone's physical safety is at risk.
Your Choices
We offer choices about the types of information you receive from us. If you prefer not to receive Services information or other communications from DRYV or if you prefer to receive them less frequently, please contact us at support@dryv.com.
Please be sure to provide us your exact name and address, so that we can be sure to identify you correctly. If, due to human error, you continue to receive unwanted communications, please contact us again and we will make every effort to correct the situation.
Email Use
When you provide us your email address, we may send you emails necessary to process your order or respond to a request. For example, after you place an order you will receive an email receipt. It is our intent to send you promotional email only if you have agreed to receive it. Instructions on how to unsubscribe are included in each promotional e-mail or newsletter. Your email address will be used only to respond to your request or to process your order, and will not be shared with any third parties. Instructions for unsubscribing are included in every email containing promotional material.
Links to Other website
Occasionally we provide links on our website to other sites we think you will enjoy. These sites operate independently of DRYV and have established their own privacy and security policies. DRYV does not have any control over the privacy practices of these sites. For the best online experience, we strongly encourage you to review these policies at any site you visit.
Security
It is our intent to protect against the loss, misuse, or alteration of information that we have collected from you. We employ reasonable security measures to protect the security of the information you submit to us. We limit the information we provide to outside companies with whom we contract to only what they need to carry out their responsibilities. When you download the Software, use the Services, or request information, your transactional information is transmitted in a safe, encrypted format. We maintain the data you provide, along with a record of your purchases, in a secure database.
We also encourage our partners and service providers to adopt and follow stringent consumer privacy policies.
Privacy of Children
It is our policy not to collect Personally Identifiable Information from any person under 13 because children are not permitted to use this Software or the Services, and we request that children under the age of 13 not submit any Personally Identifiable Information to us through the website. If we learn that we have inadvertently gathered Personally Identifiable Information from children under 13, we will promptly remove such information from our records.
Policy Changes
DRYV may at any time modify this Privacy Policy in our discretion without notice. Your use of this Software and Services will be conditioned upon the Privacy Policy that is [posted on our site at the time of your use]. Please be sure to review our Terms and Conditions (above) before proceeding to use our website.
Questions or Comments?
For questions, comments or assistance, we invite you to contact us at our email or physical address at the beginning of this Policy.
